Terms of Service - Reid Street Soap Co.

Last Updated: May 27, 2025

1. Agreement to Terms

By accessing and shopping at reidsoap.shop ("the Site"), you agree to these Terms of Service. Please read them carefully.

2. Products & Services

• All products are handcrafted in small batches using premium USA-sourced ingredients

• Product images are representative; slight variations are natural due to the handcrafted nature

• We strive to accurately describe scents and ingredients, but individual experiences may vary

  • While we take great care in production, please perform a patch test before use

• 3. Ordering & Payment

  • Prices are listed in USD and subject to change

  • Orders are processed on a first-come, first-served basis

  • We accept major credit cards and secure payment methods through Shopify

  • Oklahoma residents are subject to applicable state sales tax

  4. Shipping Policy

  • Free shipping on US orders over $60

  • Orders typically process within 1-3 business days

  • Shipping times vary by location and selected method

    • We are not responsible for delays due to customs or postal service issues

    5. Return & Refund Policy

    • Contact us within 3 days of receipt for return authorization

    • Items must be unused, in original packaging

    • Custom/personalized items are non-returnable

    • Refunds will be issued to original payment method

    • Shipping costs for returns are customer responsibility unless due to our error

    6. Product Safety & Disclaimers

    • Follow all product usage instructions

    • Discontinue use if irritation occurs

    • Products are not intended to diagnose, treat, cure, or prevent any condition

    • • Pet products should be used as directed and supervised

      • Keep products away from children and pets when unattended

      7. Intellectual Property

      • All content, including images, text, and branding elements, is property of Reid Street Soap Co.

      • No reproduction without written permission

      • Product photos may not be used without authorization

      8. Privacy & Data

      • We collect and process personal information as outlined in our Privacy Policy

      • • Customer reviews and feedback may be used for marketing purposes

        • We use cookies to enhance shopping experience

        9. Account Responsibility

        • You are responsible for maintaining account confidentiality

        • Notify us immediately of unauthorized account use

        • We reserve the right to refuse service or cancel accounts

        10. Changes to Terms

        • We reserve the right to modify these terms

        • Changes will be posted with an updated date

        • Continued use constitutes acceptance of changes

        • 11. Contact Information

          Reid Street Soap Co. Seminole, OK Email: Reidstreetsoapco@gmail.com Website: reidsoap.shop

          12. Limitation of Liability

          • Products are sold "as is" without warranties beyond product descriptions

          • Our liability is limited to the purchase price of products

          • We're not liable for indirect or consequential damages

          13. Governing Law

          These terms are governed by Oklahoma state law, without regard to conflicts of law principles.