Luxury Soap Return Policy | Reid Street Soap Co, LLC

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Thank you for shopping at Reid Street Soap Co, LLC. We appreciate the fact that you like to buy the high-quality handmade soaps and candles we make. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at our company. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Reid Street Soap Co, LLC, you agree to the terms set forth below along with our Privacy Policy.

• All sales are final. We do not offer returns or exchanges on any of our products. Given the personal use nature of our bar soaps and candles, once they leave our premises, we cannot assure the integrity of the product and therefore cannot accept it back.
• If you have any concerns or issues with your order, please contact us at Reidstreetsoapco@gmail.com within 48 hours of receiving your order so we can address them promptly.

• We understand that plans can change and we will accommodate cancellations within 12 hours of order placement. Please note that we strive to process and ship orders as quickly as possible, and your order may ship the same day or the next day.
• To cancel your order, please contact us immediately at Reidstreetsoapco@gmail.com. If your order has not yet been shipped, we will cancel it and provide a full refund. If your order has already been shipped, we will not be able to cancel it.

Thank you for understanding and respecting our policy.